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Triggers, Services and Integration
This section provides you with all the knowledge you need to integrate your monitoring system with Escalert.io.
As you might want to know, what the current incident is about, you should create different services with appropriate names. The following example shows a service, which is triggered when a web page has problems.
Depending on the criticality of your services, it makes sense to have different escalation schemes.
Currently we support the following integration methods:
- Web Hooks; also known as: REST-API
- Mail Hooks
In order to integrate your monitoring system, you can make use of the URLs as depicted in the configuration screen. Please refer to the documentation of your monitoring system for more specific details on integration steps.
There is no difference, if you send your alerts by Web or Mail. However, you can add additional information using the web calls, by adding the following optional parameters via GET-parameters:
- type: the type of incident happening (max 20 characters)
- message: any additional information you need for incident resolution
Please note that, while it is possible to use the displayed URLs from a web browser, we recommend to only use them from scripts, tools or monitoring solutions.